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5 Attributes of Superior Church Tech Volunteers

3/23/2022

2 Comments

 
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Volunteers are the backbone and lifeblood of the Local Church. And healthy churches should always strive to cultivate an atmosphere of appreciating volunteers and encouraging biblical servanthood. 

Nowadays, most churches have multiple volunteers spread across each of their individual ministry venues. But even if your church just has a handful, that's ok (especially if they're committed and passionate.) In fact, it's great! 

I've been honored to serve alongside some amazing volunteers during my years in the ministry thus far. Whether it's been in teaching, leading worship, student ministry, or Church Communications, I'm so grateful for the people who have impacted and continue to impact my life (and your life too.) I wouldn't be who I am or where I am without many of them coaching me, praying for me, and just flat out discipling me and putting up with me. (I can be a bit OCD sometimes. If my dad is reading this: Hi, dad.)  

Here's the reality: It doesn't matter how big your church is or how many people are on your tech team. You might have a team of 30 or you may be manning everything alone while juggling three other hats. You might even be the lead pastor and the social media manager. The most important thing to remember is that everything we do — audio, video, lighting, digital and social media, graphic design — is all meant to usher people in the presence of God so that they can feel free to worship and to engage with or hear a Christ-centered, Gospel-exalting message. 

I've been to big churches. I've seen the cutting edge equipment and the endless supply of tech volunteers. And there's nothing wrong with either of those. But, the beating heart of a great Church Comms ministry lies within how hard the volunteers work every week. The size of your team and glamour of your gear are not — and never should be — the primary focus or concern. 

Here are five attributes I've come to look for, admire, and respect in church tech volunteers, including the ones with whom I currently serve. 

#1. They Arrive Ahead of Schedule and Ready To Start. 

I worked clothing retail for almost 15 years. Believe me, the majority of folks in our modern work culture are totally fine with showing up right on time or even five to ten minutes late. A superior Church Comms volunteer will not only arrive well ahead of the service, but will also have all of his/her required preservice duties completed at least by the night before. 

#2. They Love God and Love People. 

A lot of church techies enjoy being able to work behind the scenes, blend in, and sort of go unnoticed. And that's, like, totally lit, bro. But it doesn't mean you get a pass from Mark 12:30-31. You're in this ministry for a reason and God has called you to an extraordinary (and sometimes overwhelming) task. Walk faithfully with Him throughout the week and arrive on Sundays connected with God and ready to care for His people. 

#3. They Respect the Church's Equipment and Gear. 

This may come as a total shock, but your 20 ounce Venti Caramel Macchiato from Starbucks doesn't really mix well with your church's Behringer X32. Fingertips covered in Dorito cheese dust don't belong on your church's iMac keyboard. God blessed your church with the funds to be able to have the gear that it has. Be respectful of that and take good care of the equipment as you use it to glorify Him and bless others. Remember: These are God's resources, not yours. 

#4. They Are Onboard With and Passionate About the Vision of the Church.
 

When I'm not going full speed as Communications Director for 6.14 Ministries, I serve as Comms Director for Northside Bible Church in Mobile, Alabama. My dad has been the lead pastor there for over 20 years now. We're a little country church in the city, but our motto has always been Light For The Coast (our logo is a lighthouse) and our mission has always been To Reach The Lost and Raise Up A Biblically-Functioning Community. If I'm not onboard with either of those, and passionate about helping to turn our vision into a reality, then I might as well pack up and go home. Superior tech volunteers are wholeheartedly committed to, and excited about, the goals and objectives of the church. 

#5. They Are Coachable. 

This goes for volunteers across the board and church techies are no exception. I am preaching to the choir here when I say this, but if you can't take constructive criticism or be told that you need to learn a better way of doing something, then church comms ministry may not be your calling. When my dad was a kid he played a lot of team sports and went on to play in high school as well. His older brother was even his coach for a time. One thing I've learned from the stories he's told me is that you don't always have to be the strongest, smartest, or most talented kid on the field. Sometimes, even if you're average, you just have to be teachable and willing to learn in order to win. Superior church comms volunteers are always open to instruction and are team players. 

What Are Your Thoughts?

There are a dozen other attributes and characteristics I could ramble on about, but I'll stop here and see what you guys think. What have you found to be some of the best tech volunteer traits in your ministry experience? Do any of the traits I discussed ring true of your team or could it be time for enhancement and growth? Drop a comment below or shoot me a DM or an e-mail! I'd love to hear from you! 
2 Comments
Steven Mathews
3/24/2022 05:09:52 pm

I've meet with hundreds of people, if not more than a thousand people that work in various positions "behind the scenes" of churches, concerts and other events.

I agree with the comments in this post. I'd like to comment on what I have learned from some of the most respected people in the tech industry.

1. Before committing anyone to the tech staff, ask that person to be present for 3 events, shadowing. Right here you will learn if somebody is serious. Many people want to do it but back out when they realize it's not what they thought it would be.

2. Always be a student. The worst type of personality to work with is someone who thinks they know everything. If you don't know how to something or how something works, please ask. We learn everyday.

3. Pay attention. Your eyes are to never leave the stage. This includes looking at your phone. You need to be listening so hard that you are listening past what someone is saying. Sound engineers will understand what I mean. A1 talent and a successful tech can communicate live with one or two words with nobody in the audience realizing it. If your not paying attention, you won't catch it. Also, there is nothing more frustrating to the person on stage needing something changed and tech 1 is busy looking down, not even listening.

4. Stay in your lane. Video is video, presention is presentation and audio is audio. These lines do not cross. Each person in their respected chair listens to the lead tech for cues with no pushback.

5. Have fun. I've worked thousands of events. The last thing I always tell my team before going live is to have fun. If they are not enjoying what that are doing, they will not do it well.

Bonus nugget: It is not ok to throw someone into tech just because they know it. Sometimes they might just want to be fed. Besides the ministries God has me involved with, I do AVL for a living. One thing I tell pastors when i visit, making recommendations for finding volunteers is keep in mind that just because they know how to use a lawnmower doesn't meant they want to come cut your grass. To many techs at churches get burned out simply because they didn't want to do it in the first place.

Reply
Josh Givens link
3/24/2022 11:35:55 pm

Excellent points from one of my favorite guys to work with in the Church Comms ministry, ladies & gentlemen.

Steven, your point #2 is right in line with my #5 — You gotta be coachable; gotta be willing to learn and always be a student of the technology. After all, tech is ALWAYS evolving (and usually more rapidly than we can keep up with.)

Side note: Some of these points apply to churches that have multiple tech volunteers. If you have a volunteer on video, one on presentation, and one on audio, then each person should definitely should stay in their lane. At some churches though, the same person is juggling all three of those hats while teaching a Sunday school class the hour beforehand. If you're in this kind of boat, then this obviously doesn't apply. (And also, if you're in that boat, reach out to me at 6.14 Ministries for some tech volunteer coaching and training.)

Steven — your point #3 is so critical. Very easy to get distracted in the middle of live worship events, but everyone in tech needs to remember that there are other people depending on us to pull off our jobs well so that everything can run smoothly and efficiently.

I feel like we could do an entire seminar on this topic alone...

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